AI assistants for your job

Choose a suitable assistant, start a conversation and check the result.

1. What an AI assistant is and is not10 min
2. ChatGPT, Claude and Copilot: which to use for what10 min
3. Your first conversation10 min
4. Working with files, photos and speech10 min
5. Habits for reliable answers10 min
6. Beginner mistakes that waste time10 min
7. Practical assignment after the lessons

Have the assistant carry out one recurring task from today's work and note what went well and what went wrong. Describe your approach, the result and your checks using fictional or genuinely anonymised information. Do not include personal data or trade secrets. If you include a file or link, you must explain its content; AI does not automatically assess the file or the linked page.

Create clear questions and reusable prompts for your own role.

1. Why a good question makes the difference10 min
2. The four ingredients: role, context, task, format10 min
3. Providing business context without sensitive data10 min
4. Asking for the right format10 min
5. Improve rather than start again10 min
6. Save what works10 min
7. Practical assignment after the lessons

Create three reusable prompts for your own role. For each one, specify the role, context, task and desired format. Include a fictional test and your check. Describe your approach, the result and your checks using fictional or genuinely anonymised information. Do not include personal data or trade secrets. If you provide a file or link, you must explain its content; AI does not automatically assess the file or the linked page.

Protect data, recognise errors and establish clear AI agreements.

1. What information must never go into an AI tool10 min
2. GDPR and customer data in practice10 min
3. Company settings and business accounts10 min
4. Checking for errors and fabricated information10 min
5. A simple AI policy for your business10 min
6. Practical assignment after the lessons

Write your team's AI rules in five lines. Cover approved tools, prohibited data, human review, the person responsible and reporting errors. Explain how you apply the rules to one fictional workplace situation. Describe your approach, the result and your checks using fictional or genuinely anonymised information. Do not include personal data or trade secrets. If you provide a file or link, you must explain its content; AI does not automatically assess the file or linked page.

Use AI for emails, documents, meetings and figures.

1. Write and reply to emails faster10 min
2. Summarising long documents10 min
3. Preparing meetings and writing minutes10 min
4. Research without getting sidetracked10 min
5. Understanding and explaining figures in Excel10 min
6. Writing in your own voice10 min
7. Your daily AI routine10 min
8. Practical assignment after the lessons

Complete a real task from this week with the assistant and compare the time taken with how long it used to take. Include the checked result, your approach and an honest comparison. Describe your approach, the result and your checks using fictional or genuinely anonymised information. Do not include personal data or business secrets. If you provide a file or link, you must explain its content; AI does not automatically assess the file or linked page.

Set up an assistant with fixed instructions and approved documents.

1. Projects and custom assistants: when and why10 min
2. Create a project10 min
3. Giving fixed instructions10 min
4. Adding your own documents10 min
5. Connecting to Outlook, Teams or Drive10 min
6. Maintaining and sharing with colleagues10 min
7. Practical assignment after the lessons

Set up one assistant for a recurring task in your team. Describe its purpose, standing instructions, approved sources, a test and access arrangements. Attach only anonymised evidence. Describe your approach, the result and your checks using fictional or genuinely anonymised information. Do not include personal data or trade secrets. If you provide a file or link, you must explain its content; AI does not automatically assess the file or linked page.

Create verified workflows that colleagues can use independently.

1. From a one-off prompt to an established way of working10 min
2. Describe a procedure step by step10 min
3. Recording inputs and outputs10 min
4. Test before you trust it10 min
5. A set of working practices for your role10 min
6. Practical assignment after the lessons

Document two workflows that a colleague can follow without explanation. Include the steps, input, output, a fictional test and when human review is needed. Describe your approach, the result and your checks using fictional or genuinely anonymised information. Do not include personal data or trade secrets. If you provide a file or link, you must explain its content; AI does not automatically assess the file or linked page.

Create a useful document or small tool and check it before you share it.

1. Building a presentation10 min
2. Creating a quotation or brochure10 min
3. A simple page or form without code10 min
4. Having a small tool built10 min
5. Having errors corrected10 min
6. Share the result with your team10 min
7. Practical assignment after the lessons

Submit one finished document or small tool that you will actually use. Add a safe link or supporting evidence and describe the purpose, test results, your checks and who will use it. Do not use real customer data. Describe your approach, the result and your checks using fictional or genuinely anonymised information. Do not include personal data or trade secrets. If you provide a file or link, you must explain its content; AI does not automatically assess the file or linked page.

Plan larger applications with risks, checkpoints and human responsibility.

1. Breaking large tasks down into steps10 min
2. Processing long documents10 min
3. Requesting structured output10 min
4. Quality and fact-checking10 min
5. Keeping a human in the loop10 min
6. Using AI across your team10 min
7. Practical assignment after the lessons

Create a plan with three AI applications for your department, including risks and checkpoints. For each application, specify the objective, the person responsible, data boundaries, human decision points and a pilot approach. Describe your approach, the result and your checks using fictional or genuinely anonymised information. Do not include personal data or trade secrets. If you provide a file or link, you must include a substantive explanation; AI does not automatically assess the file or the linked page.