Communication
Customer service
From first impressions to handling complaints. Practical tips for front-desk, telephone and email communication.
- 33 minutes
- 4 lessons with a quiz
- Certificate
What you will learn
- 1The first impression8 min
- 2Active listening8 min
- 3Handling complaints9 min
- 4A lasting relationship8 min
Want to take this course with your team?
Included in every plan. Try it free for 14 days.