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AI basics for your business

Ten tasks you can hand to AI tomorrow

Ten concrete everyday tasks in a small business, each with a short instruction you can try straight away.

6 min read

No big projects, no new software. These are ten ordinary small-business tasks where AI can already save time today. Before you paste anything in, remove names and sensitive data, unless you're on a business plan.

1. Replying to a difficult email

Instruction: "Here's an email from an unhappy customer. Write a calm, honest reply of no more than 120 words. Acknowledge the problem, explain what we're doing and propose one concrete next step."

2. Summarising a meeting

Instruction: "Turn these notes into a short summary with decisions, actions with an owner, and open questions."

3. Getting a quote or proposal started

Instruction: "Draft a structure for a quote for [service] for [type of customer]. Use these prices: [prices]. Leave blank anything you don't know."

4. Writing a job advert

Instruction: "Write a job advert for [role] in a business with [number] staff. Concrete, no clichés, describing what a normal day looks like."

5. Translating and adapting a text

Instruction: "Translate this email into French for a customer in Wallonia. Natural Belgian French, formal 'vous', not a literal translation."

6. Getting to grips with a long document

Instruction: "Summarise this document in five points and give me three questions to ask before I decide."

7. Writing down a work instruction

Instruction: "I'll explain how we do [task]. Turn it into step-by-step instructions a new colleague can follow, with points to watch at each step."

8. Writing a LinkedIn post

Instruction: "Write a post of no more than 120 words on [topic] for business owners in our region. Honest, no big promises, ending with one question."

9. Getting an Excel formula

Instruction: "Column A has dates, column B has amounts. I want the total per month. Give me the formula and explain it in two sentences."

10. Preparing for a conversation

Instruction: "Tomorrow I'm meeting [person or customer] about [topic]. Give me five questions to ask and three objections I might hear, each with a short response."

Where to start

Pick two you need to do this week anyway. Try them with AI and compare the result with your usual approach. Note how long it took, including checking. That's the most honest way to see what AI does for your work.

Pause and reflect

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Prompt to copy

This is my role: [role] in a [type of business]. These are my recurring tasks: [list]. Choose the three tasks where AI will save me time fastest, and write an instruction for each that I can use straight away.

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