HR and people
Mapping training needs
What training does your team really need? A simple skills matrix, built with AI, gives you a clear picture.
5 min read
In many small businesses, training is handed out on request or on instinct. Whoever asks gets a course. An overview of which skills are needed and where they're missing makes your choices more targeted. AI helps you set one up quickly.
A simple skills matrix
- List the skills your business will need in the coming years: trade knowledge, customer contact, safety, digital skills and AI.
- Give each employee a level: 0 = not yet, 1 = basic, 2 = independent, 3 = can teach others.
- Look for the gaps: where does only one person have level 2 or 3? Where does almost everyone score 0 or 1?
AI can help you draw up the skills list per role and organise the matrix.
Choosing priorities
Not every gap is equally important. Consider:
- Risk: what happens if the only person who can do it is away?
- Growth: what do you need for your plans?
- Obligations: safety, data protection and agreements on AI use.
Involve your staff
A matrix you fill in together is more accurate and better accepted. Let employees rate their own level and discuss the difference with your assessment.
Privacy
Levels per employee are personal data. Store the matrix securely and don't paste it with names into a personal AI account. Use initials or roles.
Exercise
Your answers stay only in this browser.
Prompt to copy
We're a [type of business] with these roles: [list]. Our plans for the next two years: [x]. 1) Suggest the ten most important skills for each role, including digital skills and AI. 2) Create an empty matrix with levels 0 to 3. 3) Give three questions for discussing each employee's own level with them.
